Last updated: 2026-01-04
The artifexa.ai website, owned by Linas Zairys, collects and manages your personal data.
This Privacy Policy explains how artifexa.ai uses your personal data and the reasons for collecting your personal data. Therefore, please read this document before browsing the artifexa.ai website.
We ensure the security and confidentiality of your personal data.
Personal data we collect:
When you browse artifexa.ai, we automatically collect certain information about your device – browser, IP address, time zone and cookies on your device. We also collect statistics about your browsing on the website: the pages you visit, the products you view and other website browsing information. We call this automatically collected information “Device Information”. Also, we may collect personal information that you provide to us (name, address, payment information, etc.) when you create an account on our website.
Why do we collect your data?
The security of your data is of the utmost importance to us, which is why we collect and manage only the most necessary personal data without which we could not ensure the smooth operation of the website. The automatically collected data is used for website analytics. However, we ensure that it is not possible to identify specific users in the statistical information.
You may visit our website without providing any personally identifiable information. However, if you wish to use the features of our website, to receive our newsletter or to fill in our contact form, you may provide us with your personal data in this way: email address, name, residence information, telephone number. You have the choice not to provide us with your personal data, but in this case you will not be able to use most of the features of the website. Visitors to the Site who do not know what information we are required to collect may contact us at info@artifexa.ai.
Your rights:
If you are a European resident, you have various rights relating to the protection of your personal data:
- Right to be informed.
- The right to receive your information that we process.
- The right to correct inaccurate or incorrect information about you.
- The right to erasure of all data about you.
- Right to restrict processing.
- The right to transfer any data collected about you to another controller.
- Right to object to the processing of personal data.
- Rights relating to the management of automated data.
If you would like more information, please contact us using the contact details below.
Please note that we manage the personal data of European residents in order to fulfil your orders or otherwise fulfil the purposes listed at the beginning of this document. Please note that your data may be transferred outside Europe (for example, to Canada or the USA).
Links to other websites:
Our website may contain links to other websites that we do not control. We note that we are not responsible for the personal data collection processes of other websites or third parties. If you leave our website, we recommend that you read the privacy policies of third party websites.
Data protection:
To protect your personal data, we use top-quality servers that can only be accessed by authorised persons. We regularly monitor our systems to determine whether there are any vulnerabilities or cyber-attacks that could compromise your personal data. Nevertheless, we do not guarantee the absolute security of your personal data.
Disclosure:
We reserve the right to disclose your personal data as required by law to protect our rights, our safety and the safety of others, to investigate a crime, or to respond to a government request for disclosure of your personal data.
Contact information:
If you would like more information about this privacy policy or about your personal data, please contact us at info@artifexa.ai.
Privacy Policy – Messaging & Chatbot Platform
This Privacy Policy explains how artifexa.ai collects, processes, and protects personal data when providing chatbot and messaging automation services to businesses and their users.
This policy applies specifically to our chatbot and messaging platform, which may be connected to communication channels such as Facebook Messenger, Instagram, and website chat widgets.
1. Our Role
We provide a chatbot and messaging automation platform to our business clients (“Clients”). Through our platform, Clients connect their communication channels (such as Facebook Pages or websites) to automate customer support conversations.
Depending on the context, we act as:
- a data processor, processing messages on behalf of our Clients; and
- a service provider, operating and maintaining the chatbot infrastructure.
2. Personal Data We Collect Through Messaging Platforms
When a user interacts with a chatbot powered by our platform, we may process the following data:
- Message content sent by the user
- Messaging platform user ID (e.g., Facebook or Instagram user ID)
- Page or account ID connected to our Client
- Message timestamps
- Conversation metadata required for message delivery and routing
We do not collect sensitive personal data unless the user voluntarily provides it in a message.
3. Purpose of Data Processing
We process messaging data solely for the purpose of providing chatbot and customer support services, including:
- Generating automated replies to user-initiated messages
- Routing conversations to a human agent when required
- Improving chatbot response accuracy and system reliability
- Ensuring proper delivery of messages across platforms
We do not use messaging data for advertising, profiling, or marketing campaigns.
4. Facebook Messenger & Instagram Compliance
For platforms such as Facebook Messenger and Instagram:
- Automated messages are sent only after a user initiates a conversation
- We do not send unsolicited messages
- We do not send promotional broadcasts or spam
- All automated replies comply with the 24-hour messaging window and platform policies
5. Data Retention
Messaging data is stored only for as long as necessary to provide the chatbot service or as required by our Clients.
Conversation data may be:
- deleted,
- anonymized, or
- retained for a limited period for support and system integrity purposes.
6. Data Sharing
We do not sell personal data.
Messaging data may be accessed only by:
- authorized personnel responsible for maintaining the platform;
- our Clients, who receive conversations from their own communication channels; and
- trusted service providers (e.g., hosting or infrastructure providers) strictly for technical operation purposes.
7. Data Deletion Requests
Users may request deletion of their chatbot conversation data at any time.
To request data deletion, please contact us at email: info@artifexa.ai
Upon verification, we will delete or anonymize the relevant data unless retention is required by law.
8. Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
- secure servers,
- restricted access controls,
- monitoring of system activity.
While we strive to protect personal data, no system can be guaranteed to be 100% secure.
9. Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- be informed about data processing,
- access your personal data,
- correct inaccurate data,
- request deletion of your data,
- restrict or object to processing,
- request data portability.
Requests may be submitted to info@artifexa.ai.
10. International Data Transfers
Depending on infrastructure providers, data may be processed outside the European Union. Where applicable, appropriate safeguards are applied in accordance with GDPR requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
- Email: info@artifexa.ai
