AI Sales Assistant

Smart sales assistant

We have developed an AI-powered assistant that helps customers with all matters related to heat recovery unit filters. The AI assistant serves customers across various channels — from social media interactions to assistance with selecting the right products, making purchases, or checking shipment information.

Messenger integration

Parcel Tracking Integration

Filter selection from a photo

Chat escalation for human assistance

We developed a custom AI assistant that addresses real business needs and is integrated into daily customer service processes. The solution was tailored to the company’s communication channels, the nature of customer inquiries, and the service workflow so that the assistant could effectively help customers select the right filters, provide information about orders, or refer more complex cases to a consultant.

Smart product selection during the consultation

The AI assistant helps customers find the right product faster and more easily based on the information they provide. Instead of lengthy back-and-forth correspondence or additional questions, customers can immediately provide the model, code, dimensions, or other details they have, and the system will suggest relevant options.

• Filter selection by model, code, or dimensions
• Faster responses to recurring customer questions
• Lower risk of choosing the wrong product
• A smoother path from inquiry to product page
• Reduced workload for the customer support team
• Seamless assistance throughout the conversation

Try our Smart Sales Assistant on the filtrupasaulis.lt website!